Our Terms and Conditions

We try to keep these as simple as we can, but please take note of them when booking and before you walk.

Before you book:-

  • Please read carefully the description of each walk and its grade (number of boots) to ensure you are fit enough to participate.

  • You can see how we grade the walks by reading our Grading Guide.

  • Note timings and the route taken may vary, depending on weather or other conditions and the overall speed of the group.

Participating in Walks

  • As most of our walks take place on open mountain and moorland, appropriate clothing is required at all times. This includes:-

    • Walking Boots (not trainers)

    • Hat

    • Gloves

    • Warm clothing

    • Spare warm clothing eg a jacket or fleece

    • Waterproof jacket and trousers

      Note: Jeans are NOT acceptable, as they act as a refrigerator when wet and can cause hypothermia.

  • You should have a rucksack to carry spare clothing, your food and drink and personal items.

  • You should ensure that you have food and drink (preferably a hot drink) appropriate for the length of the walk. (Stops at a pub/cafĂ© etc are not included, unless otherwise stated.)

  • The Start Time given is that at which the walk will start. You should be changed and ready to go at the Start Time, it is unfair on the rest of the group to wait for you, if you are late.

  • Dogs are allowed on most walks, but must be on a short lead at all times. Check the walk description before you bring your dog.

  • Children under 18 years old must be accompanied by an adult.

  • Most of our walks are on unmade paths and therefore are unsuitable for wheelchairs. Where we believe a walk to be wheelchair friendly we will state it in the description.

  • Please inform the Walk Leader if you have any pre-existing medical condition of which he/she should be aware and for which you may be carrying medication (eg diabetes).

  • You must stay with the group. If you wish to leave the group please inform the Walk Leader who will make it clear that you are responsible for your own safety from that point.

  • Walk Leaders have the right to reject any person they believe to be inadequately prepared for the walk.

  • Walk Leaders are responsible for the safety of the group and their instructions must be followed.

Booking Walks

  • Walks must be booked and paid for in advance and we ask for the names of all walkers in your group for safety reasons.

  • We cannot accept people that turn up on the day of the walk.

  • We will also ask for an emergency phone number so that someone can be contacted if anything happens to you or one of your group.

  • Payment is by PayPal. You do not need to have a PayPal account to pay, you may use your normal debit/credit card.

  • You will receive a confirmation email from the website when your payment has been made. Attached to the email will be a pdf of tickets for the walk(s) you have booked. Print off the pdf and bring the ticket with you as your proof of purchase.

  • We cannot refund payments for walks cancelled because of bad weather. We will try and substitute another walk.

  • If you wish to change your walks please email cwf@visitcrickhowell.co.uk with your booking reference and details of the changes you wish to make.

Booking Events

  • Events are booked in the same way as walks, but we do not need to have the names of all attendees.

  • Payment is by PayPal. You do not need to have a PayPal account to pay, you may use your normal debit/credit card.

  • You will receive a confirmation email from the website when your payment has been made. Attached to the email will be a pdf of tickets for the event(s) you have booked. Print off the pdf and bring the ticket with you as your proof of purchase.

Note. Our prices include VAT at the prevailing rate.